In social media marketing (SMM), a company uses social media platforms that connect people with each other and exchange information to grow a company’s brand, improve sales, and drive website traffic.
By leveraging social media marketing, businesses can interact with existing consumers and reach new ones. The use of social media analytics allows marketers to track the results of their efforts and uncover even more opportunities.
Social media has changed not only how we connect, but also how businesses can influence consumer behavior. The use of social media has transformed the way marketers promote engaging content, extract information about consumers’ locations, demographics, and personal preferences, and make messaging resonate with them.
Platforms like Facebook and Twitter send signals to Google (and other search engines) that ensure popular content is visible and shareable. As a result, social media also affects your site’s search engine optimization.
Marketing through social media platforms (SMM) builds brands, increases sales, and drives traffic to websites through interaction with customers. Due to the increase in social media usage across the globe, both on computers and mobile devices, the ability to drive sales through certain demographics is becoming an increasingly competitive business.
In short, SMM is something businesses should utilize to further their market reach as it is a low-cost method of connecting with customers and creating brand awareness.